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FAQ's - Frequently Asked Questions
Do you offer a catalog?
We appreciate your interest in our products. Unfortunately, we do not offer a printed catalog at this time. We are constantly updating the available merchandise online, so register to be on our email list and we will let you know when new merchandise is available.

How do I cancel an online order?
Blooming Boutique ships orders, with only a few exceptions, within 2-3 working days of the date they are placed. If you need to cancel an order, please contact us immediately at sales@bloomingboutique.com, or call the Blooming Boutique at 1-302-645-8244.

What forms of Payment are accepted?
BloomingBoutique.com is currently accepting orders using: Visa, Mastercard, Discover, American Express, or Paypal.
How do I read your product dimensions?
For handbags and tote bags, dimensions of 12x5x8 read as follows: The first number (12) refers to the length (bottom), the second number (5) refers to the width (bottom), and the third number (8) refers to the height.

How are Blooming Boutique’s handbags made?
Blooming Boutique’s handbags are hand woven and hand dyed in the tropical island of Madagascar. Raffia is a natural product obtained from the fronds of the raffia palm which is well known for its high quality and strength. Because each bag is from natural fiber and handmade, colors and sizes may vary slightly. Since the dyes are hand-mixed with no pre-set recipe a “pink” on one handbag invariably looks a bit different from “pink” on another. Of course, all dyes are formulated to resist fading. This truly does allow for a one-of-a-kind look.

Once the handbags arrive at Blooming Boutique, we custom design each bag with trims and flowers selected by you, the customer.

How safe is ordering online?
Ordering from BloomingBoutique.com is secure and private. For your security, orders on our site are encrypted (scrambled) with SSL technology so that for the brief period of time your information travels over the Internet, nobody can read it. If you are still concerned about ordering online, please read our online Privacy Policy statement.

Do you take telephone orders?
We encourage you to order online for the fastest possible service, but please feel free to call in your order. Call us at 1-302-645-8244. Please feel free to leave a message and someone will return your phone call as promptly as possible.

Do you backorder items?
At BloomingBoutique.com we do not backorder items. If you wish to be notified as to when our new shipments arrive, please join our e-mail list.

How do I return a purchase?
Please note: Personalized items may not be returned unless they are damaged. If damaged, we will replace the damaged item only. Please contact us within 48 hours at 1-302-645-8244 if your order is damaged during shipping.

Can I change my order after I've placed it, and how do I do this?
Maybe. Since we fill orders as fast as we can, you have to be pretty fast yourself if you want to change your order. A change made within minutes will be certain to take effect. A change made within hours still has a good chance. Next day is far less likely. To notify us of a change, just send us an e-mail. We will e-mail back to let you know whether or not we were able to accommodate your request.

Do you accept C.O.D.’s?
Sorry, no C.O.D.’s.

Will you ship to an international address?
At this time, Blooming Boutique only ships to United States addresses.
 

Do you have gift certificates?
Yes, you may add them to your shopping cart as you browse our site.

  
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Our "Ms. Purse-n-ality" has a patent pending. "Designing Bags" and "Ms. Purse-n-ality" are registered trademarks of Blooming Boutique, LLC. Use of these without written consent of the company is prohibited. Copyright 2005. No copying or reproduction of this catalog is allowed without the express permission of Blooming Boutique, LLC. All rights reserved.